重點
阿莫比整理- 回報時請附上被鎖住的封測角色名稱，以及最後一次成功遊玩的時間，方便官方追查。來源：官方論壇藍帖（英文）
藍帖原文摘錄
英文・同一串裡的官方回覆- #104・Kaivax・2026/9/23
Hopping onto the most prominent of several threads about this– When reporting an issue like this, please provide the name of the Beta character that you’re locked out of, and if possible, the exact time you were last successfully playing the character (and got disconnected). That will help us narr…
看這則藍帖 - #105・Kaivax・2026/9/23
About the same time you posted this, a Senior Game Producer told me that he wants to restart Beta realms today. Good thinkin’.
看這則藍帖 - #116・Kaivax・2026/9/23
Gathering as much information as possible, so that we can be sure of our understanding of both the issue and our fix for it. Thank you for your patience. We recognize that Beta testing is very different than playing a live game.
看這則藍帖
原文
- 官方論壇："Character with that name already exists"英文，Blizzard 官方論壇